FREQUENTLY ASKED QUESTIONS

You can trust us because we have a strong foundation of values. We've been in business 50 years and we are not going anywhere. Our customer loyalty allows us to grow while maintaining a small company feel. It's important for us to treat our customers like family.

YES! Call us 24 hours a day, 7 days a week, 365 days a year, and you will always get a real person answering the phone. If your furnace goes out on the coldest day of the year at 2:00 in the morning, we will be there and are happy to help.

Not in most cases. Bud's Heating and Air Conditioning maintains a fully stocked warehouse with transportation available to get your system up and running quickly. We employ a dedicated parts manager to expedite orders in the event that your part needs to be ordered. We service nearly all makes and models of heating, air conditioning and indoor air quality equipment and can get your problem fixed fast!

ENERGY STAR is a program that was created by the US Environmental Protection Agency (EPA) to help businesses and individuals make energy efficient purchases. The ENERGY STAR label, a small blue and white logo, is put only on items that meet superior energy efficiency standards. For more information about the Energy Star program, please view their website at www.energystar.gov.

Many notice an immediate improvement of their system functionality after getting their air ducts cleaned. Homeowners report their systems using less air in the summer and less heat in the winter, all because the air is constant. Air ducts, if not cleaned, house mold and mildew, polluting all the air in your home. To save money and protect your family, read more about cleaning and schedule an appointment to have you air ducts cleaned today! Call us at 757-890-2600!

Many of the everyday household items around your home contribute to poor indoor air quality. Compounds found in carpeting, furniture, and upholstery consistently emit gas or fumes. Other sources of pollutants can include, but are not limited to, cleaning agents, paints, candles and personal care products.

Also, newer homes that are tightly sealed for energy efficiency tend to limit air circulation, which can contribute to a buildup of contaminants. Likewise, things like weather stripping and storm doors keep stale air in and fresh air out.

When the cost of repairs approaches 50% of the value of your heating or cooling system, it’s generally a good time to think about replacing your system. Even if needed repair costs aren’t quite as daunting as 50%, you might want to replace your system if it’s more than 12 years old or you’ve had a history of problems with it.

Heating, Ventilating, and Air Conditioning.

As long as you don’t run into any issues, your air filter is the only thing you need to keep a constant eye on. Checking your filter at least once a month and replacing when it becomes dirty is a necessary action to keep your system running efficiently. As for everything else, our certified technicians can check your filter and system components during routine maintenance visits.

Most warranties also require annual maintenance by a certified technician. A warranty can be voided if the system is not serviced by a certified contractor or neglecting maintenance requirements. Learn more about Bud's Maintenance Plan to keep your system running like new for years to come.

1. Store household cleaners, paint solvents and chemical products in tightly sealed containers. If possible, keep them in your garage or outside.
2. Clean and vacuum at least once a week.
3. Regularly wash bed linens and stuffed toys.
4. Keep windows closed when pollen, pollution and humidity levels are high.
5. Have your home system tested for dust, pollen, chemicals, and/or other pollutants.
6. Make sure your home is properly ventilated. (Modern homes are well insulated and sealed to conserve energy, which means airborne pollutants have no way to escape.)
7. Keep humidity levels within a healthy, comfortable range to prevent growth of mold and mildew (25% - 55%).
8. Avoid using scented deodorizers and odor-masking air fresheners, which may have toxic chemicals.
9. Choose furnishings that emit the smallest possible amount of chemical vapors.
10. Do not allow smoking inside your home and make sure all gas appliances are properly ventilated.

Yes! Some tax credits are still available. Please consult your Comfort Advisor for more details.

We understand that families want options when financing their Heating and Air Conditioning projects. To help make it easier for our customers, we offer a variety of financing options with approved credit. These financing providers make it simple to apply online. We have financial Options through Payzer!

A heat pump is a unit that heats or cools by moving heat. Ideal for warmer climates, a heat pump is an all-in-one cooling and heating system. During the winter, a heat pump draws heat from outdoor air and circulates it through your home's air ducts. In the summer, it reverses the process and removes heat from your house and releases it outdoors.

This style of units are commonly used in large buildings or malls, and are ideal for cooling a whole house. Installing separate units in each individual room can run up cost quickly, so if you plan on keeping multiple rooms cool, we highly recommend installing a central unit. Usually placed outside behind your house, the unit consists of a condenser that collects heat from inside your house and turns the moisture from the heat into a liquid. Much like a refrigerator, it then sends the liquid up to the coils, which evaporates the liquid, making cool air. A fan then pushes that cool air throughout the house’s ducts, effectively providing a cool, safe haven from those hot summer days.

This type of unit is designed to deliver reliable and economical warmth by heating air for forced hot air systems. Hot combustion gases created by burning oil or gas in the furnace are circulated through a heat exchanger. A blower fan blows air across the exterior of the heat exchanger which is then distributed through ductwork to the rooms to be heated. For optimal comfort and efficiency, a gas furnace can be combined with an electric heat pump in one dual-fuel system. This creates the best of both worlds with a radiant heating system.

This type combines the best of both worlds. Typically it features a heat pump connected to a gas/propane furnace. the duality always it to operates at the highest efficiency and optimal comfort depending on temperature and demand.

Baseboard heat is installed at floor level along walls.

There are two types of baseboard heating that can be installed in a home: electrical or hot water. In the electrical, the baseboard heat consists of copper tubing with bonded aluminum fins enclosed in a protective metal cover. In the hot water version, hot water is pumped from a boiler through the tubing, heating the surrounding air.

Boilers produce hot water or steam to heat your home.

Depending upon the circumstances, hot water or steam is circulated through piping to various types of heating mechanisms such as radiators, baseboard heating units, embedded piping, and the heating coils of hydro-air heating systems. Homeowners, builders, and heating contractors prefer to use boilers because they have flexible venting options and are compact in design.

During the heating cycle, a geothermal system uses the earth loop to extract heat from the ground. Geothermal systems pull heat from the loop and distribute it through a conventional duct system as warm air. The same heat energy can also be used for a radiant floor system or domestic hot water heating. In the cooling mode, the geothermal system air conditions your home by reversing the heating process. Instead of extracting heat from the ground, it is extracted from your home and moved back into the earth loop. Once the heat is removed from the air, it is distributed through the duct system in your home. The earth's steady temperature enables ground-source (geothermal) heat pumps to operate at highly efficient levels. Compared to other heating and cooling systems, a geothermal heat pump saves 30-70% on heat and 20%-50% on air conditioning.

A ductless option for both heating and cooling. Ductless, or also known as 'mini-splits' offer a heating and cooling option works for homes where installing ductwork is not an option. It's also a good solution for homes with specific areas that never seem comfortable such as rooms over the garage, sunrooms, and additions. It's also a great way to condition a garage or outdoor shed for a comfortable workshop. This style of unit is typically a cartridge-style installed on the wall, with a compressor unit outside.

Are repairs adding up or you're constantly calling for service? If this is the case, or your unit is between 7-12 years, it may be more cost-effective to replace the unit.