• 757.890.2600

    24-HOUR EMERGENCY SERVICE

    Yorktown
    Hampton
    Poquoson
    Newport News
    Williamsburg
    James City County

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  • Peninsula Area

    Thursday

    97°

    Friday

    91°

    Saturday

    89°

    Richmond

    Thursday

    94°

    Friday

    91°

    Saturday

    92°

    Southside Hampton Roads

    Thursday

    96°

    Friday

    89°

    Saturday

    90°





Customer's Comments

Please pass on our thanks and appreciation for a job well done installing our HVAC units yesterday, 24 November.  Your teams were true professionals and courteous.  They took extra precautions, such as plastic on our carpets, minimizing the traffic through the house and dismantling the systems so they would fit through the pull down ladder door opening into the attic. We were impressed with their knowledge and efficiency of installation.  They were quick to answer all our questions and made sure we had all the information we needed before they left.  Your technician, Ben, stood out as being extremely competent and willing to explain the system.
Lastly, your teams showed up at our house just before 9 am.  They were completely done and were going over the paperwork at 4 pm.  Two systems professionally installed in 7 hours.  We were impressed. Thanks to Bud’s Heating & Air Conditioning.  We are totally satisfied and recommend your install teams to anyone.
-Bob & Susan S. Seaford, VA

Good Job! 
-Andreas E. Newport News, VA

Outstanding service from everyone I came in contact with!
-Crystal K.  Hampton, VA

Good Attitude and Great Work! 
-Bob P. Newport News, VA

Excellent work. 
-Robert P. Newport News, VA

Repairman came the morning after my call – excellent!
-Richard C. Williamsburg, VA


Service is always good. People always very nice and professional.
-John H. Hampton, VA

JA did a great job!
-L. S.

Your workman was very courteous and did a thorough inspection of my furnace. I am pleased with the “Smart Care Plan”. 
-June O. Hampton, VA


Thanks for quick response. 
-Jane M. Yorktown, VA

I am very pleased with Bud’s. Thank you for your help!! 
-Hannelore R.
 
Bryan was great! He was prompt, professional and great with the dog! Thank you Bryan and Thank you Bud’s!! 
-Rebecca S. Williamsburg, VA

Thanks Jon & Bryan for arriving so promptly. Called, spoke to Jenny- she checked with tech and they were in area and arrived within 20 minutes- Great Service!! 
-M. W. Hampton, VA

Brian was polite, took care of problem quickly & explained problem to us. Technician was sent out within an hour of my initial call. Thanks for your great service! 
-Lee N. Yorktown, VA

We have always been very satisfied with Bud’s! Service is always prompt, courteous and done well. Your staff is the best and sets you apart from others.
-Mr & Mrs G. Williamsburg, VA


A very professional operation from my 1st telephone call until work was completed. Technician was very talented, professional and nice personality. 
-Rodury S. Newport News, VA

As always, Bud’s provides prompt & quality service. Jon is a definite Ambassador for the Company… Thank you! 
-Al Mc. Yorktown, VA

Excellent work—Tech very knowledgeable. 
-Edwin R. Yorktown, VA

Excellent- polite, clean, informative. 
-Barbara B. Grafton, VA

Excellent installation & service tech. 
-W. W. Williamsburg, VA

Another great job!
-Robert O. Newport News, VA

Very good in everything! Thank you.
-Dorothy B. Newport News, VA


We had an emergency call on Sept. 13th- we appreciate the quick response and repair that was made promptly on the 15th, since I needed my AC on my return from a hospital stay. Thank you,
-Richard K. Grafton, VA

Usual Fine Job- Thanks!
-W. K.  Williamsburg, VA

Although the outside temp was very warm the tech performed fall maintenance for us with a positive attitude. 
-Doris L. Williamsburg, VA


Serviceman is very knowledgeable, courteous, neat. He is an asset to your company.
-John O. Hayes, VA


Very happy with Bud’s. Can always be counted on to come out. I love the yearly maintenance plan they offer for A/C & heat. Less worry for us!
-Cindy W.

I was impressed by the professionalism of your team of installers. They even policed their work area before leaving!
-Bob L.

Buds is undoubtably the best AC company in the area! Thank you.
-Donna M.

Thanks for the quick response to my AC casualty. I was very pleased with the overall experience. I would specifically like to commend the service tech, Joe. He was highly professional in his manner and appearance. I appreciated the very thorough job that he did and would highly recommend him to any of my friends.
-Jon

I want to thank you for repairing our A/C. You were very professional and hard working. It seems to work very well and is a very quiet unit. Thanks again for your help!
-Kris

Thanks to everyone at Bud's. It is not often that one finds a company like Bud's; you all have always been a delight to work with, and you are a company that creates the utmost in confidence.
-Larry C.

Today, as I have done for the past 3 years, had my fall service performed on my dual zone HVAC system by one of your service technicians. He is an absolute professional when he comes to my house. He is knowledgeable about my HVAC systems, efficient, and more importantly effective. Thanks for being truly customer oriented.
-Jim S.

It is with great pleasure that we write you to express our appreciation for the outstanding service call handled by Jonathan Askew. He should be commended for his expertise and overall work product that he provides your company and customers in assessing, locating, and repairing the problems. Thank you for a job well done.
-Patricia B.

Thank you for your promptness in installing the new Lennox furnace and AC unit. From the first representative, to the sales manager it was a good experience. Working with us concerning the finances is very helpful as well. I am satisfied that with the professionalism displayed during this process we received a great value.
-Martin G.

I just wanted to tell you what a great staff you have from the first call I made for repairs to the installation of my new heating and air system.
To the men who did the installation: Thanks for being so caring and professional. I love the new system. I can hardly hear the outside unit now, not like the old one that kept me awake at night. I tell everyone about Bud's. Thanks again for such great service.
-Frances S.

Thank you for a very professional and timely installation of this Lennox heat pump. Your installers and Jon Askew reflect well on your company's commitment to professional service work and customer satisfaction. I can enthusiastically recommend Bud's AC to anyone interested in a top-notch heating and air conditioning system.
-G. Douglas B.