Cities We Service:  Carrolton, Chesapeake, Gloucester, Hampton, Hayes, Matthews, Newport News, Norfolk, Poquoson, Portsmouth, Smithfield, Suffolk, Toano, Virginia Beach, Williamsburg and Yorktown

Frequently Asked Questions

Why should I trust Bud's?

You can trust us because we have a strong foundation of values. We've been in business 36 years and we are not going anywhere. Our customer loyalty allows us to grow while maintaining a small company feel. It's important for us to treat our customers like family. We are not interested in being so big that our customers stop feeling like family.

Do you have 24 hour service?

No matter when you call, 24 hours a day, 7 days a week, 365 days a year, you will always get a person and never an answering machine. If your furnace goes out on the coldest day of the year at 2:00 in the morning, we will be there to help.

Will I have to wait for parts?

Not in most cases. Bud's Heating and Air Conditioning maintains a fully stocked warehouse with transportation available to get your system up and running quickly. We employ a dedicated parts manager to expedite orders in the event that your part needs to be ordered. We service nearly all makes and models of heating, air conditioning and indoor air quality equipment and can get your problem fixed fast!

Do you offer any tax deductions?

Yes! Click HERE to see what we are offering today!


ENERGY STAR is a program that was created by the US Environmental Protection Agency (EPA) to help businesses and individuals make energy efficient purchases. The ENERGY STAR label, a small blue and white logo, is put only on items that meet superior energy efficiency standards. For more information about the Energy Star program, please view their website at

Why should I get my ducts cleaned?

Many notice an immediate improvement of their system after getting their air ducts cleaned. Their houses used less air in the summer and less heat in the winter, all because the air is constant. Air ducts, if not cleaned, house mold and mildew, polluting all the air in your home. To save money and protect your family, read more about cleaning and schedule an appointment to have you air ducts cleaned today! Call us at (757) 234-8423!

What causes indoor air pollution?

Many of the everyday household items around you contribute to poor indoor air quality. Compounds found in carpeting, furniture, and upholstery consistently emit gas or fumes. Other sources of pollutants can include, but are not limited to, cleaning agents, paints and personal care products.

Also, newer homes that are tightly sealed for energy efficiency tend to limit air circulation, which can contribute to a buildup of contaminants. Likewise, things like weather stripping and storm doors keep stale air in and fresh air out.

When is it good to replace my system?

When the cost of repairs approaches 50% of the value of your heating or cooling system, it’s generally a good time to think about replacing your system. Even if needed repair costs aren’t quite as daunting as 50%, you might want to replace your system if it’s more than 12 years old or you’ve had a history of problems with it.

What does “HVAC” stand for?

What Bud's does best:
Heating, Ventilating, and Air Conditioning.

My new system is installed and it is running smoothly. Is there anything I have to do to maintain my new system?

So long as you don’t run into any issues, your air filter is the only thing you need a constant eye on, however, just cause it’s the only thing you need to watch for doesn’t mean it’s not important. Checking your filter at least once a month and replacing when it becomes dirty is a necessary action to keep your system running efficiently. As for everything else, our certified technicians check all that needs inspection annually with every visit.

What can I do myself to prevent indoor air pollutants?

There are several everyday steps you can take to reduce the pollutants circulating in your home, including:

  1. Store household cleaners, paint solvents and chemical products in tightly sealed containers. If possible, keep them in your garage or outside.
  2. Clean and vacuum at least once a week.
  3. Regularly wash bed linens and stuffed toys
  4. Keep windows closed when pollen, pollution and humidity levels are high.
  5. Have you home system tested for dust, pollen, chemicals, and/or other pollutants.
  6. Make sure your home is properly ventilated. (Modern homes are well insulated and sealed to conserve energy, which means airborne pollutants have no way to escape).
  7. Keep humidity levels within a healthy, comfortable range to prevent growth of mold and mildew (25% - 55%).
  8. Avoid using scented deodorizers and odor-masking air fresheners, which may have toxic chemicals.
  9. Choose furnishings that emit the smallest possible amount of chemical vapors.
  10. Do not allow smoking inside your home and make sure all gas appliances are properly ventilated.