Cities We Service:  Carrolton, Chesapeake, Gloucester, Hampton, Hayes, Matthews, Newport News, Norfolk, Poquoson, Portsmouth, Smithfield, Suffolk, Toano, Virginia Beach, Williamsburg and Yorktown

Customer Testimonials

Bud's Heating & Air Conditioning- Why Choose Bud's?


Bud's Heating & Air Conditioning Now Serving the Southside!

What Customers are Saying About Bud's!

- Kevin, Alice and I want to thank you and all those at Bud's who worked to plan, prepare and install our encapsulated crawlspace system.  Thanks especially to Steve for his site management and careful and extensive individual work.  We are very satisfied with the system that has been installed and the manner in which the work was done.  Bud's business philosophy of "putting yourself in the customer's shoes" was very clearly evident to us!  Wayne, Williamsburg

- Bud's is the best.  The field team is very professional. Honest, on time, and quality service.  Your email confirmation of appointment, follow up and electronic billing, make your company the best in Hampton Roads for HVAC. Bob, Williamsburg

- All Bud's staff is very professional, knowledgeable, caring and do a fantastic job w/every aspect of the maintenance of my heating/air condition; they have changed out both heating and air in past years and I look forward to many more years w/Bud's as my service techs. Ruth, Grafton

- Impressive. If my previous contractor had been as attentive, I never would have switched.  James, Newport News

- Very pleased with the professional service of Bud's, especially the fact that the technician's always use shoe covers when entering our home; thank you for great service! We also, enjoy having the updates as to when to expect our technician, on the day of service. Ora, Williamsburg

- It's been a few years now that we've relied on your company to take care of all our HVAC needs and helping us to determine what systems would be most beneficial for our home. We trust in you and the experience of your technicians. The peace of mind you give us in handling our service needs is priceless. It's nice to know that there is still the level of customer service available from a company such as Bud's and we'll continue to be ever so grateful for everything you do for us. Thanks!!! Mark & Cindy, Williamsburg

- I have used Bud's since about 1992, and i recommend them to anybody who will listen!!! Alphonzo, Hampton

- Not only ON TIME - but earlier than promised. Quick, efficient, honest service call. Very glad we signed up for spring & fall tune ups. Will more than likely save one of those "middle of the night - we're freezing" calls. Ira, Yorktown

- Thank you for your service on a short notice and the weekend. We are glad that we selected Bud’s for our heating and air conditioning. Have dealt with a lot of different companies in the past years, some good and some bad. Morris & Joyce, Newport News

- From the sales person to the installation team; this has been the best experience I have had with a contractor. The in house follow up by their technician today shows how much Bud's values customer satisfaction. The tech answered the questions I had to my complete satisfaction. I already have recommended Bud's to friends and will continue to do so. Keep up the good work. Thomas, Newport News

- I was truly satisfied. The team was on time, and worked diligently throughout the day to install my heating and air conditioning system. They treated my home with respect, were clean, and completely cleaned up the area upon completion. I would definitely use Bud's again. Thank you very much. Kelly

- Every time I call Bud's, the staff is always very pleasant and helpful. They also seem to be very well organized and are always prompt with service. I had an emergency call the day before hurricane Irene hit our area and they came out right away to help fix the problem. We were very appreciative. Today, Bryan was very friendly and was great with my dog Bentley. Thanks guys! Job well done. Erika, Hampton

- This was the 2nd time* I've had Bud's service a heater at a rental property. Both times all staff was so nice. The first time a technician came to the house and determined the problem. He was professional, efficient, friendly and answered all my questions. Other workmen came and completed the required job. They were prompt and completed the job - after the job was done he explained all the work that was done. *It should be noted they came a second time on a different problem not something related to the first call. I am very pleased with the service I've received from Bud's. Both times they were able to respond on the same day that I called. This is very important when dealing with a problem and especially when you have tenants. Cathy, Newport News

- From the very first phone call to the moment the tech left was a great experience! Everyone has been so friendly and I was kept up to date on the status of my appointment every step of the way. I would absolutely use this company again! Kelly, Newport News

- I have ALWAYS had the best service possible. I have also recommended Bud's to neighbors and friends . I will continue to recommend Bud's to everyone!

- Let's be honest. Your technicians are well trained and professional in all aspects of their customer service. The most significant "positive" is the feelng we get that your technicians "really care" that the customer is well informed about every aspect of the job and that they want to provide the best service. Bottom line - your technicians establish a genuine "trust" with the customer. That trust factor is the key to sustaining customer loyalty. Richard, Poquoson

- The process worked the way it should. Promptly answering call, setting up an appointment, confirming personnel were on the way, on-time arrival, thorough check, polite and professional service in every way. Tom, Williamsburg

- It is SO GREAT that you are going green with paperless invoices etc. Just one more reason we love Buds! Melissa, Williamsburg

- I've been a customer with your company for a while and each time someone comes out they have always been nothing less than professional. The technician you sent out yesterday should be the "poster boy" for your company. He displayed pride in what he did and treated my HVAC issue as it was his own. I can honestly say that I feel comfortable with the service I've always received from Bud's. Everett, Hampton

- I had my furnace installed in 2003 and it has worked very well with no problems in the intervening years. I was pleased that they still had me in their system and could recall when the installation occurred. Bud's has always come promptly when scheduled and I have been very pleased with their service. Judith, Newport News

- Awesome job!! Was able to have my new HVAC system installed within 24 hrs after having a service technician evaluate the existing system on the property. Adriana, Portsmouth

- I always use Buds because I think you are the best. I constantly talk you folks up to our neighbors so I hope some of them take advantage of a great company and an even better staff! John, Williamsburg


Letters from our Customers